For the Discobooth Events website and related booking / enquiry services
Version: 1.0 | Last updated: 08/03/2026
1. Who we are
Discobooth Events (“we”, “us” or “our”) is the controller of the personal data collected through this website and through related enquiry, quotation, booking and customer service processes.
Business name: Discobooth Events
Trading address: 37 Thorpeness Square, Gorton, Manchester, M18 8FL
Email: info@discoboothevents.co.uk
Telephone: 07983 415 987
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us using the details above.
2. What this policy covers
This Privacy Policy explains what personal data we collect, how we use it, the lawful bases we rely on, who we share it with, how long we keep it, and the rights you have under UK data protection law. It applies to:
• visitors to the Discobooth Events website;
• people who contact us with an enquiry or request a quotation;
• customers who make a booking, pay a booking fee, pay in full, or enter into a payment plan;
• people who subscribe to marketing communications; and
• anyone who otherwise interacts with us through our website, email, telephone or social media.
3. The personal data we collect
Depending on how you use our website and services, we may collect and use:
• identity details, such as your name and, where relevant, your company name;
• contact details, such as your email address, telephone number and postal address;
• event details, such as event date, venue, timings, guest numbers, service preferences and any information you provide about the event;
• booking and contract details, including quotations, invoices, signed agreements, payment plan selections and correspondence;
• payment information, such as payment status, amount paid and transaction references;
• account, communication and support records, including emails, messages, call notes and form submissions;
• technical and usage information, such as IP address, browser type, device information, pages visited, approximate location data and cookie / analytics data;
• marketing preferences, including whether you have opted in or opted out of marketing communications; and
• any other information you choose to send to us voluntarily.
4. How we collect your personal data
We collect personal data:
• directly from you when you complete an enquiry form, request a quotation, make a booking, sign a contract, make a payment, subscribe to updates or contact us;
• automatically when you use our website through cookies and similar technologies, subject to your choices;
• from payment processors, scheduling tools, CRM systems or other service providers used as part of our booking and customer administration process; and
• occasionally from third parties acting on your behalf, such as a partner, family member, venue or business contact, where they provide information in connection with your event or enquiry.
5. How we use your personal data and our lawful bases
We use personal data for the following purposes:
(a) To respond to enquiries, provide quotations and take steps at your request before entering into a contract.
Lawful basis: contract / steps prior to entering into a contract.
(b) To manage bookings, provide our services, take payments, administer payment plans, issue invoices, send confirmations, and communicate with you about your event.
Lawful basis: performance of a contract and, where applicable, legal obligation.
(c) To keep internal business records, manage our diary and availability, prevent fraud, resolve complaints, recover sums due, and protect the security of our website and business.
Lawful basis: legitimate interests and, where relevant, legal obligation.
(d) To comply with legal, tax, accounting and regulatory requirements.
Lawful basis: legal obligation.
(e) To send marketing emails or messages about our services, offers or updates where you have consented, or where we are lawfully allowed to do so under applicable electronic marketing rules.
Lawful basis: consent and / or legitimate interests, together with compliance with PECR where applicable.
(f) To analyse how our website is used, improve performance, and understand which pages or services are most useful to visitors.
Lawful basis: consent for non-essential cookies / technologies, and legitimate interests or another lawful basis where an exempt technology or strictly necessary activity applies.
(g) To establish, exercise or defend legal claims.
Lawful basis: legitimate interests and, where applicable, legal obligation.
6. Marketing
If you opt in to marketing, we may send you updates about our services, availability, promotions or related offers by email, SMS or other electronic means.
Where the law allows, we may also rely on the “soft opt-in” for marketing to people who have bought from us or asked about our services, but only in line with the rules that apply at the time. Every marketing message will identify us and include a clear way to unsubscribe or opt out. You can withdraw consent or opt out of marketing at any time by using the unsubscribe link or by contacting us.
7. Cookies and similar technologies
Our website may use cookies and similar technologies such as analytics tags, scripts, pixels or embedded content tools.
Some cookies or similar technologies are strictly necessary for the website to function properly. Others are used for analytics, performance, advertising or personalisation and should only be used where the law allows and, where required, where you have given consent through our cookie banner or settings tool.
You should make sure your live website has:
• a cookie banner or consent tool that blocks non-essential cookies until the required consent is obtained;
• a cookie policy or cookie table listing the cookies and technologies actually used on the website; and
• a method for users to change or withdraw their cookie choices.
8. Payments
[Include this section if you take online payments.]
If you pay online, your payment will usually be processed by a third-party payment provider such as [Stripe / PayPal / other provider]. We do not store full card details on our own website or servers. We may receive limited transaction information, such as payment confirmation, amount, date and reference, so that we can reconcile payments and manage your booking.
9. Sharing your personal data
We may share personal data, where necessary, with:
• website hosting, IT and website support providers;
• payment processors and accounting providers;
• email, calendar, CRM, automation and customer support providers;
• contract, e-signature, form or booking system providers;
• venues, suppliers or subcontractors where sharing is necessary to deliver your event or respond to your request;
• professional advisers such as accountants, insurers, solicitors or debt recovery agents; and
• regulators, law enforcement bodies or courts where disclosure is required or legally justified.
We require service providers acting on our behalf to handle personal data appropriately and only for authorised purposes.
10. International transfers
Some of our service providers may store or process personal data outside the UK. Where this happens, we will take reasonable steps to ensure your personal data is protected appropriately and transferred in line with applicable data protection law. This may include using providers in countries recognised as adequate or using approved contractual safeguards.
[If all providers are UK-only, replace this section with a shorter statement confirming this.]
11. How long we keep your personal data
We will not keep personal data for longer than necessary for the purposes for which it was collected. Retention periods may vary depending on the type of information and why we need it. As a guide:
• general enquiries that do not become bookings may be kept for up to [12 / 24] months;
• booking, contract, invoice and payment records may be kept for up to [6] years after the end of the relevant tax year or the end of the contract, or longer where reasonably necessary to deal with disputes or legal claims;
• marketing records will be kept until you unsubscribe, withdraw consent or we decide they are no longer needed; and
• cookie and analytics data will be kept in line with the settings of the relevant technology and our cookie controls.
Where there is no fixed retention period, we will decide how long to keep information by considering the purpose, sensitivity, legal requirements, and the need to establish or defend legal claims.
12. Data security
We use appropriate technical and organisational measures to help protect personal data from unauthorised access, loss, misuse, alteration or disclosure. However, no website or method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
13. Your rights
Depending on the circumstances, you may have the right to:
• be informed about how your personal data is used;
• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete personal data;
• request erasure of your personal data;
• request restriction of processing;
• object to processing carried out on the basis of legitimate interests or for direct marketing;
• request data portability where applicable; and
• withdraw consent at any time where we rely on consent.
To exercise any of your rights, please contact us using the details in this policy. We may need to verify your identity before responding.
14. Complaints
If you have concerns about how we use your personal data, please contact us first and we will try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data protection regulator. Details of how to complain are available on the ICO website.
15. Third-party links
Our website may contain links to third-party websites, plugins or social media platforms. If you follow those links or use those services, your information may be collected by the relevant third party under their own privacy policies. We are not responsible for the privacy practices of third-party websites or services.
16. Children’s data
Our services are generally aimed at adults arranging events. We do not knowingly collect personal data from children through our website except where it is supplied by a parent, guardian or other adult in connection with an event booking or enquiry.
17. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, our services, our providers or the law. The latest version will always be posted on our website with the updated effective date.
18. Contact us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact:
Discobooth Events
37 Thorpeness Square, Gorton, Manchester, M18 8FL
E-Mail: Info@discoboothevents.co.uk
Tel: 07983 415 987